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Legal & Compliance

Privacy Policy

At Isarva Infotech, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices and your rights in plain, clear language.

Last updated: January 1, 2025
  • Data protection
  • Transparent practices
  • Your rights matter
Our Commitment

Core Privacy Principles

Six guiding principles that underpin how we handle every piece of information you share with us.

  • Data Minimization

    We only collect personal information that is necessary for the stated purpose, and nothing more.

  • Transparency

    We are open about what data we collect, why we collect it, and how we use it.

  • Security First

    Your data is protected with enterprise-grade security measures at every layer.

  • Your Control

    You have the right to access, correct, or delete your personal information at any time.

  • No Data Selling

    We never sell, rent, or trade your personal data to third parties for commercial gain.

  • Global Standards

    We adhere to internationally recognized privacy standards including GDPR best practices.

Information We Collect

Information You Provide

We collect information you voluntarily share with us, including your name, email address, phone number, company name, and any messages or project details you submit through our contact forms, quote requests, or when engaging our services.

Information Collected Automatically

When you visit our website, we automatically collect certain technical data such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected via cookies and analytics tools to help us improve our website experience.

Information from Third Parties

We may receive information about you from third-party platforms such as LinkedIn, Google, or referral partners when you engage with us through those channels.

How We Use Your Information

Service Delivery

We use your information to respond to inquiries, provide project quotes, deliver our web design, development, and software services, and communicate about ongoing projects.

Improving Our Services

Analytics data helps us understand how visitors interact with our website, identify areas for improvement, and enhance the overall user experience.

Marketing Communications

With your consent, we may send you updates about our services, industry insights, case studies, and promotional offers. You may opt out at any time using the unsubscribe link in any email.

Legal Compliance

We process your data as required to comply with applicable laws, respond to legal requests, and enforce our terms of service.

Information Sharing & Disclosure

We Do Not Sell Your Data

Isarva Infotech does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or analyzing data. These providers are contractually obligated to protect your information.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

Legal Requirements

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies & Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze site traffic, and improve your browsing experience.

Types of Cookies We Use

We use essential cookies (required for website functionality), analytics cookies (Google Analytics, Google Tag Manager, Facebook Pixel), and preference cookies to remember your settings. We do not use advertising cookies for ad targeting on third-party platforms.

Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

Data Security

Security Measures

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, in a timely manner.

Your Privacy Rights

Access & Portability

You have the right to request a copy of the personal information we hold about you, in a structured and commonly used format.

Correction

If you believe any information we hold about you is inaccurate or incomplete, you may request that we correct or update it.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions such as compliance obligations or legitimate business interests.

Opt-Out

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. This will not affect communications related to services you have requested.

GDPR Rights (EU Residents)

If you are located in the European Economic Area, you have additional rights under GDPR, including the right to restrict processing, object to processing, and lodge a complaint with a supervisory authority.

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on this page with a revised effective date.

Continued Use

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.

Get In Touch

Privacy Questions?

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your information, our team is here to help.

Your data, your control.

Want to update, access, or delete your personal information? Contact us and we will respond within 30 days as required by applicable law.

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